Sales Support Executive Education Coordinator (Temporal)

Key Responsibilities

• Coordinate and support the execution of commercial and marketing plans across multiple programs, ensuring alignment with approved strategies.
• Respond to inquiries from prospective candidates via phone, email, and in person, providing accurate information and appropriate follow-up.
• Assist in planning, organizing, and delivering promotional events, providing logistical and on-site coordination support.
• Track, compile, and report on key performance indicators (KPIs) to support evaluation of marketing effectiveness and return on investment (ROI).
• Support the development and maintenance of online promotional assets in line with program marketing plans, including HTML content, registration forms, webinars, and website updates.
• Prepare, update, and maintain marketing documents, reports, and presentations using Word, Excel, and PowerPoint.
• Create, segment, and manage email distribution lists within the CRM based on defined targeting and segmentation criteria.
• Provide ongoing operational and administrative support to sales teams and program directors to help achieve commercial objectives.
• Assist with benchmarking and competitive analysis by collecting and organizing data on market trends, competitors, and best practices.
• Coordinate cross-functional projects by supporting timelines, deliverables, and communication among internal stakeholders.
• Support the distribution, tracking, and follow-up of leads in collaboration with sales, admissions, and finance teams.
• Coordinate admissions processes, supporting candidate applications, documentation, and progression through the enrollment cycle.
• Assist with invoicing activities, including preparation, tracking, and follow-up of invoices in coordination with finance teams.
• Ensure accuracy, quality, and consistency of lead, candidate, and financial data within CRM and internal systems.